Last updated: October 22, 2026
Shipping
- We ship to all 50 US states.
- Orders are packed and dispatched within 1 to 2 business days. Personalized items need 1 to 2 extra business days.
- Standard shipping is $5.95 and usually arrives in 3 to 6 business days.
- Orders of $50 or more ship free.
- You will receive a tracking number by email as soon as your order ships.
Returns
If you are not happy with your purchase, you can return it within 30 days of delivery. Items must be unused and in their original condition and packaging.
To start a return, email admin@wappllc.store with your order number and the item you want to return. We will reply with return instructions. Please do not send items back without contacting us first.
Personalized and custom items are final sale, unless they arrive damaged or we made an error.
Refunds
Once we receive and inspect your return, we will email you to confirm. Approved refunds are issued to your original payment method within 5 business days. Your bank may take a few more days to show the credit. Original shipping fees are not refundable, and return shipping is paid by the customer unless the item was damaged or incorrect.
Exchanges
Want a different color or item? The quickest way is to return the original for a refund and place a new order.
Damaged or incorrect items
If your order arrives damaged or you received the wrong item, email us within 7 days of delivery with your order number and a photo. We will send a replacement or a full refund, including shipping, at no extra cost to you.
Questions
Email admin@wappllc.store or call +1 (505) 523-2529, Monday to Friday, 9 am to 5 pm Mountain Time.